Profit at the Bottom of the Ladder: Creating Value by Investing in Your Workforce

Most managers assume that surviving, especially in recessions, requires slashing wages, benefits, and other workforce expenses. And lowest-skilled workers are often viewed as the most expendable.In Profit at the Bottom of the Ladder, Jody Heymann overturns these assumptions. Drawing from thousands of interviews with employees from front line to C-suite at companies around the world, Heymann shows how enterprises have profited more by improving wo...

By Jody Heymann
Hardcover: 288 pages
Publisher: Harvard Business Review Press; 1St Edition edition (May 12, 2010)
Language: English
ISBN-10: 9781422123119
ISBN-13: 978-1422123119
ASIN: 1422123111
Product Dimensions: 6 x 0.8 x 9 inches
Amazon Rank: 2574746
Format: PDF Text djvu book

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Henry Ford revolutionized labor practices when his raised employee wages well above industry standards so his employees could afford to buy his cars. Since that time however executive attitudes to front line employees have been anything but revolutio

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